Veterinary Receptionist

Love customer care and working with the public?

We are looking for an enthusiastic receptionist to join our team. You will be working with an experienced, motivated and friendly team of receptionists, nurses and vets that believe in compassionate client and patient care.

Northside Veterinary Centre is a friendly locally owned and managed business in the centre of Canberra. We work in a purpose built clinic in Braddon.

Our day revolves around ensuring we look after our clients and their pets in a kind and caring manner. Visits vary from routine healthcare to acute emergencies. Our reception team is the first and last point of contact and you need to enjoy interacting with people. It is vital that interested candidates do not have any misconceptions about a day in a vet clinic - it's not all puppies and kittens! Above all, we need someone who will connect with our clients and ensure they have the most positive experience possible, be it on the phone or in the waiting room.

The ideal candidate will:

Be passionate and committed to caring for our patients and clients.
Have proven experience in a fast paced and demanding reception/customer service role
Have exceptional customer service and communication skills, both in person and in writing.
Possess an excellent work ethic
Be motivated with high energy level.
Be proficient in Word, Excel, and Google Workspace, and adept at learning new software programs.
Have an excellent ability to multitask under sometimes stressful conditions.
Be able to work in a team environment
Be able to keep calm under pressure when faced with veterinary emergencies.
If this sounds like the right role for you then we look forward to hearing from you.

Previous experience in a receptionist/administration role is essential, experience within a veterinary clinic an advantage.

Hours will be between the hours of 7.30am-7.30pm Monday- Friday and 7.30am-1pm Saturday. It is essential you are able to work both early, late and weekend shifts, but these can be negotiated to combine with other commitments.

Only the short listed candidates will be contacted.

A written cover letter addressing why you are applying for this job is essential.