Ward Clerk/Admin Assistant

Job Summary

A great opportunity has arisen for a Ward Clerk to join our team at Evesham Community Hospital. We are seeking to appoint a Ward Clerk for a busy 1+ bedded ward.

The post is for 22.5 hours over 3 days, working on Monday, Thursday and Friday. However, the postholder should be flexible to cover other days if required.

As a Ward Clerk you will be the first point of contact for families and visitors by greeting them to the Ward.

Duties Will Include
• Ensuring all patient admissions, discharges, transfers are accurately recorded and entered onto the appropriate computerised system
• To ensure that patient medical records are accurately inputted and kept in accordance with Directorate and Trust directive
• To be responsible for the booking and co-ordination of transport for patients being discharged if required.
• You must be organised, able to work under pressure, and possess a flexible approach to duties. Ideally you will have experience of dealing with members of the public and have good interpersonal skills.
• Support in covering the main reception desk of the hospital.
• Support in covering the Radiology reception desk of the hospital

Please note the Trust will not provide sponsorship to work for this role, to apply you must have current right to work in the UK status.

If you would like to discuss informally if this is the right role for you, get in touch with Recruiting Manager which can be found on the top right-hand side of the advert.

Main duties of the job

Responsible for answering the ward telephone, admitting, and discharging patients on the hospital computer systems and ensuring all patient demographic information is accurate.

Scanning and filing patient notes

General clerical duties to support any of the wards and wider hospital team as required.

Ordering patient transport

You will need to be able to work flexibly and apply a methodical approach to a varying workload in what can be a fast paced, pressurised environment.

You should be self-motivated, have excellent communication/interpersonal skills and have the ability to work on your own as well as part of a busy team where the work can be deadline driven and very much enjoy working in a clinical environment.

Previous clerical experience is desirable, administrative and keyboard skills would be an advantage.

The successful candidate will need an excellent telephone manner and must be able to deal efficiently with members of the public and all disciplines of hospital staff.

Support in covering the main reception desk of the hospital.

Support in covering the Radiology reception desk of the hospital.

About Us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;
• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Date posted

28 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C+7+8-1121

Job locations

Evesham Community Hospital

Waterside

Evesham

Worcestershire

WR11 1JT

Job Description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Responsibilities

Job description Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Knowledge Essential
• Knowledge of office procedures
• Working knowledge of Microsoft Office: Word, Excel, Outlook
• Understanding of the Data Protection Act and NHS Code of Confidentiality

Additional Criteria Essential
• Ability to meet the travel requirements of the role.
• You understand that we will not provide sponsorship to work for this role.

Qualifications Essential
• Level 2 qualification (e.g. GCSE Grade 4-+/A-C, NVQ 2, OCR/ RSA 2, City & Guilds 2) in a Business Administration related subject
• OR
• Level 2 qualification in an alternative subject and will be expected to undertake the relevant level 2 qualification on appointment to post OR
• Considerable recent NHS administrative experience and will be expected to undertake the relevant level 2 qualification on appointment to post
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer

Experience Essential
• Recent, relevant experience in an Administrative/Secretarial/ Reception Role

Desirable
• Previous, relevant NHS experience

Person Specification Knowledge Essential
• Knowledge of office procedures
• Working knowledge of Microsoft Office: Word, Excel, Outlook
• Understanding of the Data Protection Act and NHS Code of Confidentiality

Additional Criteria Essential
• Ability to meet the travel requirements of the role.
• You understand that we will not provide sponsorship to work for this role.

Qualifications Essential
• Level 2 qualification (e.g. GCSE Grade 4-+/A-C, NVQ 2, OCR/ RSA 2, City & Guilds 2) in a Business Administration related subject
• OR
• Level 2 qualification in an alternative subject and will be expected to undertake the relevant level 2 qualification on appointment to post OR
• Considerable recent NHS administrative experience and will be expected to undertake the relevant level 2 qualification on appointment to post
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer

Experience Essential
• Recent, relevant experience in an Administrative/Secretarial/ Reception Role

Desirable
• Previous, relevant NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1+75 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Evesham Community Hospital

Waterside

Evesham

Worcestershire

WR11 1JT

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)