Workforce Compliance Officer - Hybrid

Work options: Hybrid

Serco is a place where you can grow

Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

6 month contract with 0.8 FTE flexible working arrangement (4 days per week)
Hybrid work model – Melbourne office and Work From Home
Meaningful work supporting essential services
Access to training and development resources
Supportive and inclusive team culture
Strong work-life balance with fixed-term commitment
Make an impact at Serco

We’re seeking a Workforce Compliance Officer to join our Onboarding and Compliance team. This is your opportunity to make a tangible impact by supporting employee compliance processes that keep our services running smoothly. You’ll ensure our AHSC employees meet all role-related requirements while working alongside a high-performing team committed to quality and continuous improvement.

As a Workforce Compliance Officer in the Onboarding and Compliance team, you’ll make a positive impact by:

Ensuring all employee compliance items are tracked and approved.
Monitoring records and escalating pending noncompliance risks.
Coordinating training access, bookings, and reimbursements.
Assisting with compliance reporting and data analysis.
Managing documentation and the group email inbox accurately and efficiently.
Supporting the team through quality improvement initiatives.
Serco is a place for you

To be successful in this role you’ll have:

Advanced MS Office skills, especially in Excel and Word.
Excellent written and verbal communication skills.
Strong administrative and organisational capabilities.
Proven ability to work independently and collaboratively.
A proactive and engaged approach to problem-solving.
Adaptability to new tools and ways of working.
In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.