Workforce Operations Director

About atWork Australia
We're atWork Australia, an employment services provider committed to helping Australians with disability, injury, or health conditions find and keep employment. Our mission is to connect people and businesses, enabling both to thrive.

The Role
We're seeking a skilled Service Manager to lead our team in Perth North. In this role, you'll oversee the delivery and profitability of Workforce Australia contracts within your designated area. Your responsibilities will include leading a team of consultants, developing strategies to drive business growth, and ensuring exceptional outcomes.

Your Key Responsibilities
- Develop and implement strategies to drive business growth and improve operational efficiency
- Lead a high-performing team, providing coaching, mentoring, and feedback to ensure exceptional outcomes
- Collaborate with regional managers to align objectives and priorities
- Establish strong relationships with local community providers and stakeholders
- Ensure timely placement rates and adherence to contractual requirements

Your Qualifications and Attributes
- Proven experience in managing teams and multiple sites
- Excellent leadership, organizational, and communication skills
- Ability to build strong relationships with clients, stakeholders, and colleagues
- Strong commercial acumen and analytical skills
- Advanced Microsoft Office skills and ability to learn new technologies quickly

Benefits and Opportunities
- Ongoing career development and national opportunities
- Access to MedHealth Academy for professional growth and training
- Job stability and guaranteed full-time hours
- Achievable quarterly incentive scheme
- Access to a range of benefits including discounts for health insurance, access to psychology services, and more

A Great Place to Work
Our fast-growing team of over 3,500 people around Australia represents a diverse array of life experiences, skills, and perspectives. We value these differences and strive to create an inclusive work environment where everyone can thrive.