Accounts Receivable Officer

We’re proud to be Great Place to Work-Certified™️2025 for 3 years running. We have also been named a Global Winner of the 2024 Gallup Exceptional Workplace Award.

We’re growing, not slowing, here at Macquarie Technology Group because we’re passionate about doing things differently. We want to challenge the industry and look for better ways of doing things. As a team, Macquarie Services are hardworking, results and success-focused. We also take the time to celebrate our success and make sure our people are doing work that makes a difference.

We believe that collaboration & team connection is key for success. This role will be based in Sydney with a blended working arrangement of 3 days in our CBD offices & the remaining working from home. #LI-Hybrid

The Opportunity

Our Accounts Receivable / Credit Officer is responsible for ensuring management and prompt collection of debtors portfolio and credit administration. This position's goal is to reduce and maintain a low level of debt through efficient follow-up.

This is a key role, working in a highly-performing team. You will be trained on all new systems.

Why Us?
We’re proud to be Great Place to Work-Certified™️2025 for 3 years running.
We have been named a Global Winner of the 2024 Gallup Exceptional Workplace Award.
We have the highest Net Promoter Score on the ASX, the World's best customer experience & crowned in 2020 at the World Communications Awards.
You’ll make an impact: Enjoy being part of a driven team with a collaborative culture that values decision-makers and action.
We Invest in you: Accelerate your career through our learning and development opportunities - think Gallup strengths-based training, defined career pathways and fantastic internal mobility opportunities across the group.
What you'll do
Full collections responsibility for portfolio, ensuring appropriate and timely action is taken
Produce and present detailed weekly reports for the Credit team
Liaise with customers and all areas of the business (particularly Sales, AE, SDMs, Customer Resolutions, Billing and Operations) owning issues to resolution
Account transactions reconciliation
Logging and follow up of disputes on accounts
Provide support to legal counsel team if required
Act as back-up when staff are away helping cover their duties, including chasing up accounts on their portfolio.
New Business Approvals -researching companies and credit checking new business
Maintain and run the collection plans cycle
Suspension/Disconnection of delinquent accounts
Defaulting and updating customers information via Equifax - referring accounts to legal
Monthly Direct Debits processing
Assist with the month end reports
Required Skills & Experience
3 - 5 years of experience in a credit or collections role at a mid-size corporate company.
Strong credit control skills and corporate collections experience
Strong communication skills
Good phone manner and able to send articulate written communications
Ability to delve into issues and follow through to resolution
Good Microsoft Suite skills and ability to learn new systems as you will be working on some proprietary software
Ability to do account transaction reconciliations
Comfortable dealing with senior stakeholders internally and externally
Why Us?
We're Great Place to Work Certified in 2024.
We have been named a Global Winner of the 2024 Gallup Exceptional Workplace Award!
We're Australia's #2 Great Place to Work.
We have the highest Net Promoter Score on the ASX, the World's best customer experience & crowned in 2020 at the World Communications Awards.
You’ll make an impact: Enjoy being part of a driven team with a collaborative culture that values decision-makers and action.
We Invest in you: Accelerate your career through our learning and development opportunities - think Gallup strengths-based training, defined career pathways and fantastic internal mobility opportunities across the group.
 
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