Branch Operations Assistant

Job Summary

Job Description

What is the opportunity?

The RBC Dominion Securities Management team located in Brockville is looking for a Branch Operations Assistant to join their team! You will provide superior service along with administrative and operational support to clients and employees.

Please Note: This is a contract opportunity, approximately 1 year in length.

Hours will be: 10 a.m. from 2 p.m., Monday to Friday.

What will you do?

Help manage incoming communications from clients, Advisors and other internal and external partners.

Provide attentive and accurate service to clients and respond to their needs

Complete administrative tasks to help the Management team: manage office stationery orders, boardroom scheduling, and provide support to the Branch Operations Manager when needed.

Complete administrative and operational tasks to support Advisor teams: process incoming and outgoing funds, process account opening and maintenance documentation, etc.

What do you need to succeed?

Must have

Meticulous attention to detail and excellent time management skills

Exceptional written and verbal communication skills in English

Strong Microsoft Office skills

A professional approach to all situations to create a positive working environment

Ability to complete duties independently seeking out own answers and solutions

Nice to have

Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) is an asset

Knowledge of RBC Dominion Securities’ systems and procedures, an asset

Experience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

A world-class training program in financial services

Job Skills

Customer Interactions, Customer Service, Customer Service Administration, Customer Support Operations, Followership, Interpersonal Relationships, Office Tools, Problem Management, Self-Service and Virtual Call Centers, Teamwork
Additional Job Details

Address:

82 KING ST W:BROCKVILLE
City:

BROCKVILLE
Country:

Canada
Work hours/week:

20
Employment Type:

Part time
Platform:

WEALTH MANAGEMENT
Job Type:

Contract (Fixed Term)
Pay Type:

Salaried

Note: Applications will be accepted until 11:5+ PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com