Complementary Pathways Assistant

Hardship Level (not applicable for home-based)

B
Family Type (not applicable for home-based)

Family
Staff Member / Affiliate Type

UNOPS LICA4
Target Start Date

2025-07-01
Deadline for Applications

May 27, 2025
Terms of Reference

Operational Context

India currently hosts more than 261,000 refugees and asylum seekers. These include some +1,000 Sri Lankan refugees and 73,400 Tibetans directly assisted by the Government of India. There are 47,881 individuals registered under UNHCR’s mandate primarily from Afghanistan, Myanmar, and other countries. In addition, around 4+,000 Myanmar nationals have sought refuge in the Northeast of India and live in a refugee-like situation. UNHCR works with the Government of India to offer protection and find solutions for refugees and asylum seekers.
As a result of reprioritization, UNHCR India is refocusing its efforts on three core objectives: mandate-critical protection and solutions work; lifesaving and emergency activities with a focus on the most vulnerable; and essential resource mobilization and advocacy for protection and inclusion.

With refugees and asylum seekers spread across 13 different locations across the country, UNHCR relies on its 8 NGO partners for support. It funds activities that complement or facilitate access to essential services and assist the most vulnerable people with humanitarian assistance. UNHCR also works with various partners and key stakeholders to advocate for greater inclusion of refugees and asylum seekers as part of the UN Sustainable Development Goals (UNSDG). The office is engaged in advocacy with the government to support the development of a national framework for refugee protection, and advocates on issues related to the use of alternatives to detention, access to documentation amongst other key areas. UNHCR’s office is in New Delhi and has a field presence in Chennai, Tamil Nadu State.

Desired Candidate Profile

The incumbent will be responsible for providing general counselling and information sessions on various Complementary Pathways (CPaths) available for refugees and asylum seekers. He/she will also be responsible for assisting them with the departure process including regularly liaising with IOM, Toll and different embassies as needed. The incumbent is further expected to generate regular and tailor-made statistics on CPaths, research potential CPaths programs, identify partnerships, and assist the Complementary Pathways Associate to produce quality research papers on various CPaths opportunities.

Prior UNHCR experience required.
Complementary Pathways experience desirable.
Excellent English oral and drafting skills.
Experience in counselling, managing refugee expectations, and strong communication skills.
Experience interacting with vulnerable persons and working with an interpreter.
Extensive knowledge of UNHCR’s proGres v4 database, Microsoft Office Productivity Software, and excellent computer skills are essential.
Prior research experience is required.
Demonstrated experience meeting targets and tight deadlines.
Demonstrated planning, organizational and time management skills.
Strong analytical skills.
The staff member will be working in a team environment; therefore, excellent interpersonal skills are required.
Oral communication skills in Hindi is an asset.

Only short-listed candidates will be contacted, and they may be required to undergo a written test and/or an interview. The selected candidate will work either from the UNHCR Office or other UNHCR partner locations in New Delhi, India.

Applications are encouraged from all qualified candidates without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, ****** orientation and gender identity. We work with skilled professionals who are committed to put people first and make a real difference to people’s lives.
Standard Job Description
Required Languages
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Desired Languages
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Additional Qualifications
Skills

Education

Certifications

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Other information

This position doesn't require a functional clearance

Remote

No