Event Coordinator

We are eClinicalWorks. We are a privately held leader in healthcare IT, providing comprehensive, cloud based EHR / PRM solutions to medical professionals worldwide to improve workflows and reduce the risk of physician burnout.

We care. We are committed to positive change. And that’s where you come in. Do you value creativity and innovation? Great, so do we.

At eClinicalWorks, we share a passion for improving healthcare through dedication, education, and teamwork. Everyone has that one thing they’re really good at.

We value your talent and want you to join our fast-paced, fun, and culturally diverse environment. Ready to make a difference? Apply today.

Position Overview

The Administrative Specialist supports the eClinicalWorks events and marketing team by fulfilling administration functions.

This position requires a high level of attention to detail, computer skills and customer service. This role will work hybrid from the Ahmedabad or Mumbai offices for the first six months and then be able to shift fully remote.

Responsibilities
• Oversee Event email inbox and respond to client inquiries in a timely fashion.
• Process event registrations, cancellations, waitlists and payments.
• Work with internal Development teams and the Event Team to build and update event websites and event mobile app.
• Oversee financial tracking and payments for assigned events.
• Data entry of registrations, registration tracking, housing confirmation lists, event expenses, and other projects, as assigned.
• Interact with internal event clients, event sponsors, internal and external attendees to understand their needs and ensure customer satisfaction.
• Communicate event logistics to hotels, sponsors and internal stakeholders, as assigned.
• Work with event sponsors to collect their materials prior to an event

Requirements
• Bachelor's degree
• 3 years of relevant experience of office administrative experience, Event experience is preferred.
• Excellent English written and oral communication skills

Preferred Requirements
• Comfortable in a fast moving / ever-changing environment with a self-starting and flexible mentality
• Demonstrates strong critical thinking skills and ability to problem solve and come up with solutions and recommendations.
• Collaborate, consult, and influence leaders and stakeholders
• Exceptional administrative skills, and time management skills highly organized, detail focused, results-driven, and accountable with the ability to handle high pressure last-minute, urgent requests
• Strong attention to detail, excellent customer service and creativity in problem-solving
• Comfortable learning new software as needed, including internal registration system
• Comfortable speaking within and to groups, as well as with senior-level management
• Proficient with Zoom webinars and Microsoft Office suite, specifically Excel.
• Occasional international travel may be required