Leader| Product Delivery

Leader, Product Delivery– Pune, India

Are you a strong product leader with a growth mindset? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as a Leader, Product Delivery.

Western Union powers your pursuit.

You will be working with a team of engineers with a broad range of responsibilities including all aspects of software engineering like requirements understanding and validation, solution design, detailed design development, testing and software configuration management. Build products, systems, and services that are optimized, well organized and maintainable, and have high impact on our end users.

Role Responsibilities

As a Leader within the product management function, you understand what it takes to convert a visitor to a successful customer.

You’re the owner of the A/B test on growth or conversion funnel.

You’ll assess opportunities by identifying ROI, define key performance indicators, and partner with the analytics team to measure success.

You’ll develop effective customer feedback loops, understand the implications of feedback, and translate that into better features and products. You’ll use multiple information sources to come up with a growth hypothesis – Analytics data, session replays, customer feedback, discussion with other product groups, etc.

You’ll use customer segmentation, market research, and first-hand customer knowledge to refine plans, specifications, and designs for multiple feature areas/projects. You’ll manage and mentor a team of PO’s who are driven to deliver value to our customers globally.

Role Requirements

To exceed in this role, you will have 12 plus years of experience with at least 8+ years of experience building and launching consumer applications on the web and mobile platforms.

You’ll have hands-on experience conducting A/B tests, strong analytical skills, and hands-on experience with major analytics platforms.

You’ll have experience in managing and mentoring a team of Product owners along with hands-on experience with analyzing data to drive conversion.

Previous experience of lean and agile working methodologies and experience in mobile and web marketing tools is also desirable.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your India-specific benefits include:

Employees Provident Fund [EPF]

Gratuity Payment

Public holidays

Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave

Annual Health Checkup

Hospitalization Insurance Coverage (Mediclaim)

Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance

Cab Facility

Relocation Benefit

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, *** (including pregnancy), ****** orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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