BILINGUAL FRONT DESK RECEPTIONIST

Job highlights
Identified by Google from the original job post
Qualifications
Prior experience in customer service or healthcare setting is beneficial
Strong communication and interpersonal skills
Excellent organizational abilities and attention to detail
Proficiency in basic computer applications, such as MS Office
Responsibilities
The Patient Services Coordinator I plays a crucial role in healthcare facilities by providing exceptional customer service and administrative support to patients, visitors, and medical staff
This position involves greeting patients, scheduling appointments, answering inquiries, and maintaining accurate patient records
Greet patients and visitors in a professional and friendly manner
Schedule patient appointments and update scheduling system accurately
Answer phone calls promptly and direct inquiries to the appropriate personnel
Verify patient information and insurance coverage
Maintain and update patient records and ensure confidentiality
Assist with billing and insurance claims processing as needed
Collaborate with medical staff and other departments to ensure smooth patient flow
Handle patient inquiries and resolve issues or escalate as necessary
Adhere to all relevant healthcare regulations and guidelines
Provide support for other administrative tasks as assigned
Job description
Job Summary

The Patient Services Coordinator I plays a crucial role in healthcare facilities by providing exceptional customer service and administrative support to patients, visitors, and medical staff. This position involves greeting patients, scheduling appointments, answering inquiries, and maintaining accurate patient records.

Qualifications
• High school diploma or equivalent required; associate's degree preferred
• Prior experience in customer service or healthcare setting is beneficial
• Strong communication and interpersonal skills
• Excellent organizational abilities and attention to detail
• Proficiency in basic computer applications, such as MS Office

Responsibilities
• Greet patients and visitors in a professional and friendly manner
• Schedule patient appointments and update scheduling system accurately
• Answer phone calls promptly and direct inquiries to the appropriate personnel
• Verify patient information and insurance coverage
• Maintain and update patient records and ensure confidentiality
• Assist with billing and insurance claims processing as needed
• Collaborate with medical staff and other departments to ensure smooth patient flow
• Handle patient inquiries and resolve issues or escalate as necessary
• Adhere to all relevant healthcare regulations and guidelines
• Provide support for other administrative tasks as assigned

Address: 2424 Oak St., Omaha, NE 68105-3727